Issues
Issues with using the system.
If you have been unduly charged, please contact the Customer Service.
Mon, 13 Jan, 2020 at 5:57 AM
If the kiosk dispenser does not return your card to you, please contact the Customer Service on (305) 934 8918.
Fri, 24 Aug, 2018 at 6:37 AM
Please check that there is no error in the data entered. If the selected user name or email address have been taken, you will have to choose a different on...
Mon, 13 Jan, 2020 at 6:00 AM
Website: On the log-in screen you will find a link called Forgotten password. Upon clicking, a form will be displayed with a single field where you can e...
Mon, 13 Jan, 2020 at 6:09 AM
If your trip remains open after the e-bike has been docked, please contact us as soon as possible the Customer Service.
Mon, 13 Jan, 2020 at 6:05 AM