Issues
Issues with using the system.
If you have been unduly charged, please contact the Customer Service on (305) 934 8918.
Fri, 24 Aug, 2018 at 4:11 AM
If the kiosk dispenser does not return your card to you, please contact the Customer Service on (305) 934 8918.
Fri, 24 Aug, 2018 at 6:37 AM
Please check that there is no error in the data entered. If the selected user name or e-mail address have been taken, you will have to choose a different o...
Fri, 24 Aug, 2018 at 5:05 AM
Make sure that the data entered are correct. You can reset your password through the Log-in screen. If you do not remember your username to log in, you ca...
Fri, 24 Aug, 2018 at 6:40 AM
Website: On the log-in screen you will find a link called Forgotten password. Upon clicking, a form will be displayed with a single field where you can e...
Fri, 24 Aug, 2018 at 5:09 AM
If your trip remains open after the eBike has been docked, please contact us as soon as possible by calling (305) 934 8918.
Fri, 24 Aug, 2018 at 5:16 AM