To start a trip you will have to have an active Ride On card with a positive balance.
Choose an eBike parked on a docking point showing a green light. The eBikes with an orange light are reserved and you will only be able to release them if you have an active reservation.
Please activate Bluetooth on your smartphone, click on the Open a trip button in the My account area of the app and place your device close to the docking point. Wait for the light to change to blue to release the eBike.