Ride On Miami Support
Spanish (Latin America)
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What is a charging station?
If I have a day pass, when do I pay for my trips?
Can I change my membership?
How long does a fully charged bike last?
What speed does the eBike reach when used with assisted pedalling?
See all 8 articles
e-Bike & docking
Opening a trip with a Physical KeyCard
Opening a trip with the app or website
Closing the trip
Issues & Incidences
How do I manage an incorrect charge in my account?
Kiosk - The kiosk does not return my card
I am not able to register
I forgot my password
The trip remains open after returning the e-bike
App - Reporting incidents
Web - Reporting incidents
Kiosk - Reporting incidents
What do I do if I find a damaged e-bike?
App - Finding Stations
App - Making Reservations
App - Account Edits/Updates/Cancellation
Web - Finding Stations
Web - Making Reservations
Web - Account Edits/Updates/Cancellation
Kiosk - Registration
Kiosk - Finding Stations
Kiosk - Making Reservations
Kiosk - Account Edits/Updates/Cancellation